FAQ – Frequently Asked Questions

Please read our most frequently asked questions about the hotels.
If you have any further questions, please do not hesitate to contact us at bbhotels@bbhotels.dk

All prices at bbhotels.dk are for the room.
Sorry, it is not possible to get breakfast before 6:30am. You are welcome to bring your own food and to use the guest fridge in the hotel. In Kastrup it is possible to order breakfast packets against an additional charge.
No, but you are always welcome to deposit your luggage at the hotel.
No, you must vacate the room by 11am on the day of departure. But you are welcome to stay in the canteen.
There is no latest time of arrival as there is no check in. Just use your door code for the front door and the door to your room.
All rooms booked to the same order have the same door code.
Sorry, you cannot change your booking. You have to cancel the entire booking and book again.
No, pets are not allowed.
No, smoking is not allowed at BB-Hotels.
No, there is a towel on each bed.
No, the beds are already made.
Yes, the only soap available is the handsoap in the bathroom.