FAQ – Frequently Asked Questions

Please read our most frequently asked questions about the hotels.
If you have any further questions, please do not hesitate to contact us at bbhotels@bbhotels.dk

[fusion_accordion divider_line=”no” class=”” id=””][fusion_toggle title=”Is the price per person or for the room?” open=”yes”]All prices at bbhotels.dk are for the room.[/fusion_toggle][fusion_toggle title=”Can I get breakfast before 6:30am?” open=”yes”]Sorry, it is not possible to get breakfast before 6:30am. You are welcome to bring your own food and to use the guest fridge in the hotel. In Kastrup it is possible to order breakfast packets against an additional charge.[/fusion_toggle][fusion_toggle title=”Can I check in before 1 p.m.?” open=”yes”]No, but you are always welcome to deposit your luggage at the hotel.[/fusion_toggle][fusion_toggle title=”Can I stay in the room after 11 a.m. on the day of departure?” open=”yes”]No, you must vacate the room by 11am on the day of departure. But you are welcome to stay in the canteen.[/fusion_toggle][fusion_toggle title=”When is the latest time of arrival?” open=”yes”]There is no latest time of arrival as there is no check in. Just use your door code for the front door and the door to your room.[/fusion_toggle][fusion_toggle title=”I have booked more than one room, but received only one door code?” open=”yes”]All rooms booked to the same order have the same door code.[/fusion_toggle][fusion_toggle title=”Is it possible to change my booking?” open=”yes”]Sorry, you cannot change your booking. You have to cancel the entire booking and book again.[/fusion_toggle][fusion_toggle title=”Are pets allowed in the BB-Hotels?” open=”yes”]No, pets are not allowed.[/fusion_toggle][fusion_toggle title=”May I smoke in the BB-Hotels?” open=”yes”]No, smoking is not allowed at BB-Hotels.[/fusion_toggle][fusion_toggle title=”What is included in the breakfast?” open=”yes”]You can read about our breakfast here.[/fusion_toggle][fusion_toggle title=”Do I have to bring my own towels?” open=”yes”]No, there is a towel on each bed.[/fusion_toggle][fusion_toggle title=”Do I have to bring my own linen?” open=”yes”]No, the beds are already made.[/fusion_toggle][fusion_toggle title=”Do I have to bring my own shampoo?” open=”yes”]Yes, the only soap available is the handsoap in the bathroom.[/fusion_toggle][/fusion_accordion]