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Frequently asked questions

Are the prices per person or per room?

All prices on bbhotels.dk are per room.

Same code for multiple rooms?

All rooms booked in one reservation will receive the same code. If you want individual codes, please send an email (after making the reservation) on: bbhotels@bbhotels.dk

Can I check in before 1 PM?

No, but you are always welcome to drop off your luggage at the hotel.

Can I stay in the room after 11 AM on the day of departure?

No, the room must be vacated by 11 AM on the day of departure, but you are welcome to stay in the canteen.

Can I have breakfast before 6:30 AM?

Unfortunately, it is not possible to eat breakfast earlier. You are welcome to bring your own food and use the guest refrigerator at the hotel. However, in Kastrup you can order a breakfast pack, this costs extra.

How late can I arrive at the hotel?

There is no 'at the latest' time for arrival. All doors are equipped with keypads, which means that you don't have to check in. You just use your door code at the front door and at the room door.

Can I change my reservation?

Unfortunately, you can't change your reservation. You can cancel all or part of the booking and place a new order.

Is smoking allowed at BB-Hotels?

No, smoking is not permitted at the hotel. Vaping is not permitted either.

Should I bring my own towels?

No, there will be one towel per bed in your room.

Should I bring bed linen?

No, all of our beds are made with allergy friendly bed linen.

Can I bring pets at BB-Hotels?

No, pets are not allowed, as the hotels are classified as allergy free.

Should I bring my own shampoo?

Yes, the room will only have hand soap.
Didn't you get an answer to your question?

Then remember, we are ready to answer your phone call around the clock.
+45 7022 5530
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